Topic: Bruneel Tire Factory - tried to rip me off

[crj]

So- I noticed a leak at my rear differential (where halfshaft axle enters )
I take it to Bruneel in Meridian. 

The quote: $755.00
I say, isnt this like a $30 part?

Yes, but the labor is every minute of 7 hours.

So, I think, a professional shop needs 7 hours to remove/replace an axle seal? Sounds fishy... I'm pretty sure I could do this in my driveway in under 7 hours.

I tell them I cant afford it, they tell me about no interest for 6 months, blah, blah, blah...

I get home and call a DEALER (Meridian Ford) and they say: $150.00 total.  Parts and labor.

I mean, I can understand padding it a bit, and I expect $50-100 differences between shops, but $600??! 
That is robbery, plain and simple. 

Good thing my wife didnt take it in.....

   

[fj40mojo]

Thanks for the heads up. Yeh, that is a complete diff rebuild price. Definitely a buyer beware industry. There are a lot of unscrupulous folks out there.

[WTF]

write a review on them

http://maps.google.com/maps?hl=en&safe=off&q=bruneel+tire+boise&um=1&ie=UTF-8&ei=mBxHTJS-IYTSsAOZ5dG0Ag&sa=X&oi=mode_link&ct=mode&ved=0CA0Q_AU

[birddog1989]

I have had people tell me this kind of stuff about their stores all over the place.  This is just another reason why I will never do business with them.  If my choice is between (1) them instantaneously and (2) waiting for a stranger I flagged down in the middle of nowhere at 3am in December to drive another hour hour and a half and call fj40 to bring me some gas, I'll be cold for a while because the second choice has a better track record.

[Grumblecakes]

i have NEVER had a bad experience with les schwab. Last year i went in there told them i wanted all new brakes, everything. they said ok. dropped the car off. while later get a call and they tell me that it is a total waste of money to replace the front ones. seriously appreciate honesty like that. even asked them when i would need new tires cause mine got a few miles on them and im pretty hard on them. "you got more than a few years left". other places ive been would be trying to sell me shit that no one needs

[fj40mojo]

I have had people tell me this kind of stuff about their stores all over the place.  This is just another reason why I will never do business with them.  If my choice is between (1) them instantaneously and (2) waiting for a stranger I flagged down in the middle of nowhere at 3am in December to drive another hour hour and a half and call fj40 to bring me some gas, I'll be cold for a while because the second choice has a better track record.

Awwwww, yer so sweet.

[Bill, Idaho]

Screw "Les Scab".  A decade ago I bought a car from a local dealer. It had a tire separate about two weeks after I got it. They were Scab tires on it, so I took it to their shop in Nyssa (that was were I was working at the time). The tires were so new, the nubbins were still on all four tires, and I couldn't tell them from unused literally. Zero tread wear.
 I tell the guy at Scab one of the tires is separating and needs replaced. He says show me the papers. I tell him I just bought it and there wasn't any papers. He tells me "I guess you're screwed...". I pointed at the banner up on the wall right behind him where it says something about everything they sell is under warranty  (I don't remember the exact wording.)
  He shrugs his shoulders and turns around, leaving me to stand there.   
  Customer service at its worst. Irregardless if I had the "papers" or not, he needed a tune-up from Les. 
  Haven't walked into another one since. Screw Les Scab.

And whilst you got me fired up about tire shops, I will NEVER walk into that Rogers tires in Caldwell on the Blvd. If I could tell you guys a story I know about the guy that runs that place...........
 

[loaded]

Thanks for the info, I won't be going there for service or repairs

[SEVERED]

I think you should have went back to the dealer not to les schwabs... granted it was forever ago. Their warranty applies to the person that bought them not to someone down the line even if they are brand new tires. This applies to just about anything you buy.  My dad was anti les schwabs for years because of something and then the commercial tire in town screwed him over and went to Schwabs and couldnt have been happier.

Screw "Les Scab".  A decade ago I bought a car from a local dealer. It had a tire separate about two weeks after I got it. They were Scab tires on it, so I took it to their shop in Nyssa (that was were I was working at the time). The tires were so new, the nubbins were still on all four tires, and I couldn't tell them from unused literally. Zero tread wear.
 I tell the guy at Scab one of the tires is separating and needs replaced. He says show me the papers. I tell him I just bought it and there wasn't any papers. He tells me "I guess you're screwed...". I pointed at the banner up on the wall right behind him where it says something about everything they sell is under warranty  (I don't remember the exact wording.)
  He shrugs his shoulders and turns around, leaving me to stand there.   
  Customer service at its worst. Irregardless if I had the "papers" or not, he needed a tune-up from Les. 
  Haven't walked into another one since. Screw Les Scab.

And whilst you got me fired up about tire shops, I will NEVER walk into that Rogers tires in Caldwell on the Blvd. If I could tell you guys a story I know about the guy that runs that place...........
 

[IdahoPreps]

Not to hijack the thread, but the original issue was a rear diff link.  By chance would there be anyone here with experience rebuilding diffs?  I'm doing a ground up restore / build of a 1974 CJ5 and would like a second pair of eyes while I'm putting these gears back together.  Would be willing to trade burgers and beer.   

Thanks and back to your normally scheduled program.

G

 

[Shortmag]

Les Schwab will warranty their tires no matter who purchased them.

when LadyGlock bought one of her cars, it had two sets of shwabby tires with it.  when she got flats, she just took it by les schwab and said i need a flat fixed, they said no problem and no charge.

SM

[NGO]

Les Schwab will stand behind the batteries also.

First one gave out one day before the warrenty period ended. They replaced it. I didn't by the battery, previous owner did.

TYhe second battery gave out the day of the warrenty ending. The tech looks at it and says you need the next size up, for your vehicle. Says he sees this all the time with the larger alternator SUV's.

He said even thought the new battery size was $25 more he could sell it to me for $10 more since I have had to hassle with it.

Haven't had a problem for two years now.

They have also been fair on tire inspection and honest about brake job issue.

I have gone to the one on Cole and Overland, by Costco.

[crj]

On a happy note: I found that Meridian Ford was very honest and fair.  They stuck to their $150 quote and didn't try and pull any BS.

[SEVERED]

I have a buddy that works there he says its one of the better places he has worked for in the last 5 years.

On a happy note: I found that Meridian Ford was very honest and fair.  They stuck to their $150 quote and didn't try and pull any BS.

fixing a flat and replacing a tire from seperating is two different things though. the les schwab here in Mtn home will fix a flat on any type of tire for free.

Les Schwab will warranty their tires no matter who purchased them.

when LadyGlock bought one of her cars, it had two sets of shwabby tires with it.  when she got flats, she just took it by les schwab and said i need a flat fixed, they said no problem and no charge.

SM